Here are a few protocols Clarifi has put in place to ensure the safety of our clients and staff:

  • Symptom Free. Please ensure that you are not experiencing any of the following symptoms listed below. If you happen to experience any of the following symptoms, please contact 215-563-5665 to reschedule your appointment:
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
  • COVID-19 Attestation: Clients and employees will be asked to complete a COVID Attestation form prior to arriving to the office
  • Scheduled Appointments Only: Clients are not permitted to visit Clarifi offices without a scheduled appointment with a staff member. Any client that tries to do a drop in, a drop off/pick up of documents with a scheduled appointment will be denied entry and asked to call 215-563-5665 to schedule an appointment or asked to return documents electronically or via U.S.P.S. Mail.
  • Clients Only: Only the client that is scheduled and or co-client are allowed to enter the office. All others will be asked to wait outside of the building.
  • Face Masks are Required: All clients must properly wear a mask before entering the building, and for the duration of their office visit. Face masks must be worn properly to cover both the nose and mouth.
  • Social Distancing: Clients and employees should strive to maintain a six-foot distance from each other unless plexiglass has installed as a barrier while in designated Clarifi work spaces.
  • Cleaning and Disinfecting: Clients and employees are strongly encouraged to cleanse hands with hand sanitizer before, during and after handling documents. Latex gloves will be made available for both client and employee use.

Non-Compliance – If clients or visitors engage in non-compliant activities while at a Clarifi office employees are empowered to provide a polite reminder to the client. If the reminder does not correct the behavior employees are encouraged to reach out to the Pandemic Response Officer to handle the situation which could result in the appointment being rescheduled for a later date via remote counseling and being asked to leave the office immediately.

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